We don’t have customers. We have clients. We only want clients and not customers.

Don’t customer and client mean the same? It doesn’t to us because there is a fundamental and practical difference between the two. This understanding that there is a difference between a Customer and a Client forms the foundation of our business deals and guides us in our business. Let me explain further our philosophy to have ONLY Clients?
(more…)

An Information System’s key purpose is to manage and serve information to it’s users. Thus information storage and retrieval is at the heart of any IT system. Most systems use Relational Databases (RDBMS) for this purpose.

As technology matures, software development tools progress towards working in the business domain. As an example, programming languages have come a long way from machine code to assembly language to procedural languages and now to object-oriented languages and 4GL. I don’t see why data storage, retrieval and management shouldn’t follow the same evolution cycle. In the past developers used punched cards, followed by flat files and moved to relational databases for data storage and have been stuck at relational databases for around 20 years now. (more…)